Visiting Hours

Visiting Hours

At West Shore, your needs are important to us and we will go to great lengths to ensure that you are well taken care of:



The care and safety of our patients is our primary concern at West Shore Medical. We also recognize the importance of support from family and friends for patients.

Daily visiting hours and rules are established to encourage visitors as well as to ensure that patients can rest and recuperate, and we can carry out treatment.

We must always be cognizant that other patients might be resting or sleeping during your visit, so please keep noise to a minimum.
Based on the patient medical status, consultation and approval from the Nursing Manager, a patient’s family can visit at any time.
Visiting hours are generally encouraged between 9:00 a.m. until 9:00 p.m. daily.
Visitors to the hospital after 9:00 p.m. must register with the Security on duty, after clearance is received from the Floor Nursing Manager.
Family and visitors must check with the Nurse-in-Charge before entering a patient’s room.
We recommend that no more than three (3) visitors should be in the patient room at any one time.
Children under twelve years are permitted only under the supervision of an adult and must have approval prior to visiting.
Visitors must be healthy with no rashes, infections, colds, runny noses, diarrhea or recent exposure to infectious disease.
Please do not bring food and drink items for a patient unless they are cleared by the doctor or the Nurse-in-Charge since the patient might be under specific dietary requirements.
Parents can stay-over with their child, the patient, only if they are in a private room.
Family members (limited to one) can only stay-over with an adult patient if in a private room and is approved by the Nurse Floor Manager.
Visitors are not allowed to overnight in the Vistors’ Lounge.

Intensive Care Unit

Visitors to patients in the ICU are restricted to immediate family only i.e. mother, father, spouse, children, siblings. Visitors under the age of 12 years will not be allowed into the Unit.

Visitors will be permited for 10 minutes in any hour during the periods:

10:00 a.m. – 2:00 p.m.

5:00 p.m. – 8:00 p.m.

There may be unique and extenuating circumstances that may require compassionate exceptions to these guidelines. The Registered Nurse and the Medical Consultant, using professional judgement and collaboration with the patient’s designated representative, may consider unique family circumstances.